FAQ

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   1.     How much does it cost to visit UnderWater World?
Adult $23.00
Child (3-14yrs) $14.00
Concession* $18.00
Family (2 adults & 2 children) $64.00
Extra Child on Family Pass $12.00
 
2.     What time does UnderWater World open?
UnderWater World is open from 9am to 5pm everyday except Christmas Day with last admissions 1 hour prior to closing time. As you enter you will receive a shark re-entry stamp which allows you to come and go as much as you like throughout the day.
 
3.     How long does a visit to UnderWater World take?
We recommend that you spend about 2 hours exploring the aquarium. Click here to check out our suggested itineraries.
 
4.     What times are the seal shows on?
During non holiday times the seal shows are on at 11.00am, 1.00pm and 3.30pm. During school holidays the seal show times will vary so click here to check out our presentation times.
 
5.      What time are your presentation times on?
Our presentation timetable varies throughout the year depending on non holiday and school holidays. Click here to check out the presentation times.
 
6.     What is UnderWater World’s address?
Our street address is -
Parkyn Parade
Mooloolaba QLD 4557
 
Our postal address is -
PO Box 511
Mooloolaba QLD 4557
 
7.     How do I get to UnderWater World?
You can get to UnderWater World by car, train or bus.
 
By Car
If you are coming from Brisbane simply follow the Bruce Highway north and take the Moooloolaba exit after the Ettamogah Pub, then simply follow the signs to Mooloolaba.
 
If you are coming from Gympie follow the Bruce Highway south and exit at the Maroochydore exit. Follow the signs onto the Sunshine Motorway. Exit at the Mooloolaba exit and follow the brown signs to UnderWater World.
 
For information on getting here by train or bus click here.
 
8.     Is there parking available?
Free parking is available at UnderWater World. However during holiday times parking may be limited.
 
9.     Is UnderWater World completely undercover?
Yes, UnderWater World is completely undercover so even if it is raining you can still have a fantastic time! We are also completely air conditioned so UnderWater World is the perfect place to visit when it’s hot.
 
10. What else can I do at UnderWater World?
You can take part in a number of additional experiences at UnderWater World. These experiences include seal kisses, seal encounters, seal swims, behind the scenes tours, and otter encounters! Click here to check out our Animal Experiences.